Service Request
 
 

My heat won't come on.

First check to see that the heat is set to "on" and that the thermostat isn't set to air conditioning or fan. Then turn the thermostat up to between 70-75 degrees to see if the heat kicks on. If this doesn't work, go to the circuit box and check to see if the breaker has been tripped. If none of these steps work call a Robertson's service technician immediately.

My house is cold.

Bundle up. Check for window and door cracks that my need to be sealed. Make certain that all registers are uncovered and that the filter has been changed prior to turning on the heat. Close doors and vents to basements and all unoccupied rooms.

My heat pump is frozen.

Go to your thermostat and turn it to the emergency heat mode to thaw out the unit. Then call for a Robertson's service technician to come and have a look at the unit.

 

HEATING
CHECKLIST

1. Have Robertson's come out and service your heating unit prior to the heating season to assure that you'll be toasty warm all winter.

2. Make sure the filter has been changed before turning on the heat.

Energy Efficiency Basics

 

 

 

     

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